Elevator emergency guide

Chapter 1 General

The first one is to ensure that elevator passengers can be rescued in time when they are in an emergency situation (sleepy, door opening, sliding, topping, trapping and wounding, etc.), helping people cope with elevator emergency and avoiding panic and non-confidence. Develop this guide by rational operation leading to casualties and maximum protection of passengers' personal safety and equipment safety.

Article 2 The elevator use management unit shall strengthen the safety management of the elevator operation in accordance with the “Special Equipment Safety Supervision Regulations” and other relevant regulations.

Article 3 The elevators referred to in this Guide refer to mechanical and electrical equipment that transports people and goods along rigid guide rails or fixed lines, including manned (cargo) elevators, escalators, moving walkways, etc.

The elevator use management unit referred to in this guide refers to the owner of the building with the elevator building or the elevator management unit entrusted by it.

Chapter II Emergency Management of Elevators

Article 4 The elevator use management unit shall be equipped with elevator management personnel according to the actual situation of the unit, implement the responsible person of each elevator, configure necessary professional rescue tools and 24-hour uninterrupted communication equipment.

The elevator use management unit shall formulate emergency measures for elevator accidents and rescue plans.

Article 5 The elevator use management unit shall sign a maintenance contract with the elevator maintenance and repair unit to clarify the responsibility of the elevator maintenance and repair unit.

As one of the responsible units of the rescue work, the elevator maintenance and repair unit shall establish strict rescue procedures, allocate a certain number of professional rescue personnel and corresponding professional tools, etc., and ensure that after receiving the emergency report of the elevator, promptly rush to the scene for assistance. .

Article 6 The municipal and county people's governments shall gradually establish and improve the social rescue system in the event of an emergency in an elevator. Where conditions permit, an elevator rescue center shall be set up to organize professional forces and establish a rescue network according to the region.

Article 7 In the event of an abnormality in the elevator, the elevator use management unit shall immediately notify the elevator maintenance and repair unit or report to the elevator rescue center (established), and at the same time, the professionals of the unit shall first implement the measures that can be handled as far as possible. The elevator maintenance and repair unit or the elevator rescue center shall direct the professionals to quickly arrive at the scene for assistance.

Article 8 The relevant government departments shall strengthen the publicity of various elevator emergency situations in response to common sense. The elevator use management unit shall conduct at least one exercise of the elevator emergency plan every year, and publicize the safe use of the elevator and the common sense of responding to emergencies by posting publicity materials and indicating precautions in the elevator car.

Chapter III Emergency rescue of elevators


Article 9 Passengers shall take the following measures for help and self-protection in case of emergency:

(1) Asking for assistance through the alarm bell, intercom system, mobile phone or the prompt mode in the elevator car. If there is a patient or other critical situation in the elevator car, the rescuer should be informed.

(2) Keep a certain distance from the elevator car door or the opened car door, and follow the instructions of the management personnel.

(3) Before the rescue personnel arrive at the scene, they shall not smash the elevator car door or climb the safety window, and shall not extend any part of the body outside the elevator car.

(4) Keep calm and do knee flexion to reduce the inconvenience of emergency stop.

Article 10 The elevator use management unit shall report the emergency procedures of the elevator:

(1) After the on-duty personnel finds that the elevator managed by the emergency situation or receives the help-seeking signal, they shall immediately notify the professional of the unit to go to the scene for treatment and notify the elevator maintenance and repair unit.

(2) The on-duty personnel shall use the communication intercom system configured by the elevator or other feasible means to inform the passengers of the trapped car in the elevator car in detail.

(3) The duty officer shall know the position of the elevator car on the floor, the number of people trapped, whether there are patients or other risk factors, and report to the relevant departments and units immediately if there is an emergency.

(4) After the professional of the elevator use management unit arrives at the scene, the rescue procedure can be implemented first. If there is difficulty in self-help, the elevator maintenance and repair unit should be used to implement the rescue.

Article 11 The rescue procedure for passengers when the elevator car is trapped:

(1) Rescue professionals arriving at the scene should first determine the location of the elevator car and then implement rescue.

(2) When the elevator car is higher than or lower than 0.5 meters above the floor, the rescue procedure should be implemented first, and then rescue should be carried out according to the following procedures:

1. Determine the location of the elevator car;

2. Turn off the elevator main power supply;

3. Open the elevator hall door and the car door with the emergency unlocking key;

4. Drain passengers from the car to prevent passengers from falling;

5. Re-close the elevator hall door and the car door;

6. Set a sign to disable the elevator at the entrance and exit of the elevator.

Article 12 The after-treatment work of the elevator use management unit:

(1) If there is serious injury to the passenger, the emergency report shall be made according to the accident reporting procedure.

(2) To understand the accident occurrence of the accident to the passengers, investigate the cause of the elevator failure, and assist in the relevant evidence collection work.

(3) In the event of an elevator failure, the elevator maintenance and repair unit shall be urged to inspect and repair as soon as possible.

(4) Submit the report of faults and accidents to relevant departments in a timely manner.

Chapter IV Treatment of Elevators in a State of Emergency


Article 13 In the event of a fire, the following emergency measures shall be taken:

(1) Immediately report to the fire department.

(2) Pressing the fire-fighting button of the elevator with fire-fighting function, so that the fire-fighting elevator enters the fire-fighting operation state for the firefighters to use; for the elevator without fire-fighting function, the elevator should be immediately driven to the first floor and the power supply is cut off or the elevator is stopped. On the floor where the fire has not spread. After the passenger leaves the elevator car, the elevator is placed in a stop state, and the elevator car door and the car door are closed by hand to cut off the total power of the elevator.

(3) When a fire occurs in the hoistway or in the elevator car, the passengers must immediately stop the elevator to evacuate the passengers, cut off the power supply, and extinguish the fire with a fire extinguisher.

(4) When there is a fire in an elevator with a shared hoistway, the remaining elevators that have not yet had a fire shall be immediately parked away from the fire-spreading area or handed over to firefighters for use in fire fighting.

(5) When a fire occurs in an adjacent building, the elevator should also be stopped to avoid a trapped accident caused by a fire power outage.

Article 14 Emergency measures for dealing with earthquakes:

(1) If an earthquake prediction has been issued, it shall be determined according to the emergency treatment measures issued by the local people's government to determine whether the elevator will stop or not.

(2) An earthquake with a magnitude and intensity suddenly occurred without an imminent earthquake prediction before the earthquake. Once the earthquake was sensed, the passenger immediately approached the elevator and the passenger quickly left the elevator car.

(3) After the earthquake, the elevator shall be inspected and tested by the professional, and it can be used after normal operation.

Article 15 When wet water occurs, the following emergency measures shall be taken while taking timely measures to prevent leakage of building facilities:

(1) When the floor is flooded and the hoistway or pit is filled with water, the elevator car should be stopped at the upper second floor of the inflowing station, and the elevator should be powered off to prevent the elevator car from entering the water.

(2) When there is more water in the pit or machine room, the elevator should be stopped immediately, and the main power switch should be disconnected to prevent accidents such as short circuit and electric shock.

(3) The wet water elevator should be dehumidified. Confirm that the wet water is removed and the test ladder can be used without any abnormality.

(4) After the elevator is restored, it is necessary to fill in the wet water inspection report in detail, and record and record the causes of wet water, treatment methods, and preventive measures.